Your customers reach out wherever it's convenient for them — WhatsApp one day, Instagram the next, email after that. BrookBytes brings all of those conversations into one shared inbox, so your team never has to switch between apps to reply.
Everything in one place#
- All your channels together. Connect WhatsApp, Instagram, Facebook, email and website live chat, and answer them all from the same inbox.
- Assign and collaborate. Give each conversation to the right agent, and leave private notes for teammates that customers never see.
- Reply consistently. Save common answers as canned responses and keep your tone the same across the team.
- Stay organized. Use labels to sort and filter conversations so the important ones are easy to find.
Built for teams#
Everyone on your team gets a role — Owner, Administrator, or Agent — that decides what they can see and do. Add teammates by email, and review a clear record of important actions whenever you need it.
Want to see it in action? Start for free — no credit card required.