Customer supportthat fits a small team
Handle every customer message — WhatsApp, Instagram, Facebook, email, and live chat — from one shared inbox. No extra hires, no dropped conversations, no expensive tools you will not use.
Why small businesses choose BrookBytes
Everything you need to look professional and reply fast — without a big team or a big budget.
Set up in minutes
Connect your channels and start replying the same day. Nothing to install and nothing to maintain.
One inbox for the whole team
Everyone sees the same conversations, so messages never fall through the cracks — even as you grow.
Priced for small teams
Start free and move to a paid plan only when you need to. Simple monthly pricing, no surprises.
Everything a small team needs
One workspace with every tool you need to answer customers well.
Shared team inbox
Every conversation, from every channel, in one queue your team shares.
Every channel in one place
WhatsApp, Instagram, Facebook, email, and live chat — unified.
Smart assignment
Route each conversation to the right person, automatically.
Canned responses
Save your best replies and insert them in a single click.
Labels & priorities
Organize the queue and surface what is urgent first.
Business hours
Set your hours with automatic out-of-office replies.
CSAT surveys
Collect satisfaction ratings automatically after every resolution.
Reports & analytics
Track response times, workload, and conversation volume.
Your data is safe with us
Your workspace and your customers’ conversations are protected — and stored in India.
Data stored in India
Encrypted in transit and at rest
Role-based access control
Daily backups