Support softwarebuilt for software companies
Your customers reach out from everywhere — chat, email, WhatsApp, social. BrookBytes brings it into one workspace, connects to the tools you already run, and keeps every conversation secure.
Support that fits how SaaS teams work
Multi-channel by default, automated where it counts, and connected to the rest of your stack.
Meet customers anywhere
Live chat, email, WhatsApp, Instagram, and Facebook — all handled in one shared inbox.
Connect your stack
Webhooks and a REST API let conversations flow into your CRM, analytics, and internal tools.
Automate the routine
Auto-assign, canned responses, and AI-suggested replies keep response times low as you scale.
Better support, less overhead
BrookBytes helps software teams keep customers happy without a growing support headcount.
Every channel and agent in a single shared queue.
Replace scattered inboxes and chat widgets with one platform.
Conversations flow into the systems you already run.
Enterprise-grade security your customers expect
Your customers’ conversations are encrypted, access-controlled, and stored in India.
Data stored in India
Encrypted in transit and at rest
Role-based access control
Daily backups
Give your customers support as good as your product.
Start free, connect your stack, and scale when you are ready.