AI assistance
Reply faster with AI suggestions trained on your own content.
AI drafts a reply for each conversation that your agents can send, edit, or discard — so common questions get answered in seconds.
On paid plans, the AI is trained on your own help articles and past conversations (RAG) so its answers match your business.
Get started
If you're new to ai assistance, these are the pages to read first:
Reply suggestionsLet AI draft replies your agents can review and send in a click.Train on your contentGround the AI in your own help articles and past conversations (RAG).Monthly limitsEach plan includes a set number of AI suggestions per month.
Next steps
Once you've covered the basics, these guides help with other tasks: