Channels
Connect the channels your customers already use and answer them all from one inbox.
BrookBytes brings WhatsApp, Instagram, Facebook, email and website live chat together, so your team never switches tabs to reply.
Add each channel once and every message flows into the same shared inbox.
Get started
If you're new to channels, these are the pages to read first:
WhatsAppConnect your WhatsApp number as your primary support channel.Instagram & FacebookReply to Instagram and Facebook messages from the same inbox.EmailTurn support emails into conversations your team can assign and track.Website live chatAdd a live chat widget to your website in a few minutes.
Next steps
Once you've covered the basics, these guides help with other tasks: